FAQ
Where is your warehouse?
Our orders ship from our offices in Des Moines, Iowa, United States.
Do you ship internationally?
Yes we do ship internationally to all countries except Europe. Please see below for details about Europe. For shipping rates see our Shipping page.
Do you ship to Europe?
We are no longer processing Europe orders via this website. EU customers can visit our Etsy store to place orders.
Etsy Store Link: https://www.etsy.com/shop/LiberteLifestylesUS
This change was made in June 2021 when the EU changed VAT requirements that made it very onerous for a small business such as ours to manage taxation to Europe. This process is easier on Etsy so we are diverting all Europe orders to our Etsy store.
What are your shipping rates?
Shipping rates are listed on our Shipping page.
Who do you use to ship orders?
We package orders ourselves and ship out of our offices in Des Moines, Iowa, United States. We use a variety of shipping providers in order to give you the best shipping service.
Do you accept returns or exchanges?
Yes. We want you to be completely happy with your Liberte Lifestyles purchase so we will accept returns and exchanges within 30 days of purchase. For full information on returning or exchanging an item see our Returns and Exchanges page.
How do I get in touch with you if I have a question?
Email is the best way to get in touch with us. If you have a questions or want to get in touch with us for any reason please email us at hello@libertelifestyles.com
How long are the knee sleeves?
Knee sleeves measure 26cm (10.25") at the front (longest part) and 22cm (8.75") at the back (shortest part).
Where are your products made?
This varies by product. Our tanks and t-shirts are made by us here in Iowa, US. Our fitness accessories and shorts are made in China. Everything is shipped by us from our warehouse in Iowa, US.