Returns and Exchanges
We want you to be 100% happy with your Liberte Lifestyles purchase.
We are happy to accept returns or exchanges within 30 days of delivery if sizing is not quite right or if you change your mind.
We want to be fair and reasonable in these things. So please try on your items and make sure they fit but please do not workout in them.
We cannot accept returns on anything that has been used, sweated in or washed!
Should you happen to find a quality issue with your item within 12 months of purchase we will send you a replacement.
Free US Returns on Shorts
We know choosing the right size can be a little tricky especially for a new product or a brand you have never tried before. We have done our best to provide detailed sizing information on our shorts but we want to take away the concern about returns.
During January 2020 will be offering free returns on shorts. So if you need to return for any reason or if you bought 2 sizes and want to return the size you don't need then we will provide a prepaid return label for you.
To organize a return please email us at email@example.com providing details on what item would like to return and we will provide a prepaid return shipping label for you to use.
As usual we can only accept a return when the shorts are unworn, unwashed with tags in tact.
We are able to accept returns for apparel if they are unworn, unwashed and with all tags in tact. Unfortunately we are unable to guarantee apparel size exchanges due to stock availability - we just cannot guarantee that a size will be available when a return is received. In order to ensure you get the size you need we recommend placing a new order for the preferred size and returning the original item for a refund.
TO ORGANIZE A RETURN
Please email us at firstname.lastname@example.org providing your order number and what item would like to return. If you would like an exchange please also let us know what size you would like to exchange for.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
The address for returns and exchanges is below but be sure to drop us an email first so we know it is coming.
8805 Chambery Blvd
Ste 300 - PMB 162
Johnston IA 50131-8816
Owner - Liberte Lifestyles